Thursday 21 November 2013

Salesforce 1

Salesforce 1 Signals Support For Digital Business at #DF13


Hello Friends,
You might have heard that Salesforce launched Salesforce 1.
So what is Salesforce 1? 
For that lets take a look at 2 terminologies.
  •    Internet of Things

  •    Internet of Customer

Internet of Things :
  • The Internet of Things (or IoT for short) refers to uniquely identifiable objects and their virtual representations in an internet-like structure.
  • For example, GE (General Electric) added sensor to its engines and wrote an app that tracks those engines. Info about those engines can be included in the Salesforce 1 app used by GE's employees.

  Internet of Customer :

  •'s Marc Benioff thinks he has a better way to look at IoT.
  • It's not about the things, it's about the people that buy them. He's introduced a new term, the  “Internet of Customer”.

 So after these two terminologies are understood, it's time to understand what is Salesforce 1.

Salesforce 1 :
  • Salesforce1 is a mobile app development platform for everyone.
  • It allows incredible freedom for ISVs (Independent Software Vendors), developers, administrators, and every user to innovate.
  • The Salesforce1 Platform brings together, Heroku, and ExactTarget Fuel into one incredibly powerful family of social, mobile, and cloud services—all built API first.
Salesforce 1 includes :-
  • Platform Services
  •  Platform API’s
  • APPs created from platform
Updated Areas  :-
  •      Updates in Heroku i.e. Heroku1
Salesforce 1 supports :-
  •        Sales Cloud
  •        Service Cloud
  •       ExactTarget’ Marketing Cloud
  •        Platform (Customer Platform)
  •        App Exchange

  Salesforce1 delivers the following capabilities :-
  •        Social Data
    • The ability to share, follow, collaborate, and take business actions directly on data within Salesforce1 is at the core of the platform.
  •        Declarative and Programmatic Development
    • Intuitive drag-and-drop tools for storing and working with data, defining cloud-based logic with workflows, creating approval processes and formulas, and creating mobile-ready apps.
  •        Action-Based App Model
    • Administrators can define default values for actions to streamline apps down to the click of a mouse or swipe of the finger.
  •        Connect to Everything with Open APIs
    • Salesforce provides the connectivity and flexibility to create apps that connect to everything using efficient and scalable APIs that perform over 1.3 billion transactions a day.
  •        Trusted Identity
    • The ability to have a single, simple identity to span over on-premises systems, internal processes, cloud providers, social networks, and mobile devices.
New Customer Platform for Future :

Following picture will describe what is the new platform for customer.


New Mobile Apps from Salesforce 1 :

Salesforce is providing 16 new apps from partners as follows
  1. Box
  2. Concur
  3. Docusing
  4. Dropbox
  5. evariant
  6. Evernote
  7. FinancialForce
  8. fileBoard
  9. HP
  10. Kenandy
  11. LinkedIn
  12. ScanBizCards
  13. SeviceMax
  14. TAS groups
  15. Workday
  16. Xactly
Salesforce 1 is also providing one new App for Administrators.
Which will allow them to Change following things from their mobile device.
  • Authorization
  • User Updates
  • Schedules
This is brief idea about Salesforce 1. You can explore more by vising this link :
Hope you enjoyed this blog about Salesforce 1.


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